Frequently Asked Questions

1. Selling your property

How much will it cost to sell my property?

The costs involved in selling your property consist of:

Energy Performance Certificate It is a legal requirement to have commissioned an EPC before marketing can start. Citywharf can organise this legally required document on your behalf.

Estate agent commission Commission fees become payable once your estate agent sells your property and contracts are signed. This is charged as a percentage of the sale price + VAT. The percentage depends on you choose us for sole agent or multiple agent, and your property is off plan or established, etc. Call 020 3488 2588 and our sales members will give you a certain percentage.

Legal fees for the conveyancing process These vary depending on the solicitor you choose.

How will my property be marketed?

We have considerable experience in the sale of houses and apartments in London. This experience has allowed us to see exactly which marketing tools perform and these, in our opinion, are:

Portals and Websites Your property will be uploaded to rightmove, zoopla, primlocation, Citywharf English and Chinese websites. These provide exposure to the global market place.

Advertising In discussion with you, bespoke local and national, online and offline advertising campaigns will be placed. Your property can be advertised on local and national newspaper, Chinese social media including Wechat, Weibo, Chinese forums etc.

Direct Mail We will produce a set of colour property details which will include a floor plan, property description and images of your home. This will be circulated to our extensive mailing list by email, post, or SMS, whichever is appropriate. 

Call 020 3488 2588 today and book your free property valuation.

2. Letting your property

How much will it cost me to let my property?

This really depends on what services you need from us .We offer let only service at 8% where we do all the leg work of finding you the tenants, collecting references and deposits and we offer a Fully Managed service in which we take all of the responsibility of the day to day running of your property as if it were our own. Each involves a different levels of service and the fees we charge reflect this.

How do I know what rent to charge?

Citywharf are experts in the market, so we can tell you how other rental properties are doing in the area, and what kind of return you can expect. Call 020 3488 2588 to book a free rental market appraisal.

Why should I use a managing agent?

Choosing a fully managed service allows you to completely relax and have peace of mind for your rental process. You never have to worry about the let. It creates a professional distance between you and the tenancy, and means you don't have to deal with all the laborious bits.

"Having rented with several agencies, I found the process long and laborious, Ruby helped me make sense of everything, she was very helpful and conscientious, a very reliable professional."